If you get the error “Customization Version is Different”. Simply open & extract the file with WinRAR/WinZIP and it will generate a new file that works! We are working to replace all the templates with the new files but it will take a few days.
To use a template, just download the file from our site and paste the file into the following folder:
– C:\Users\[username]\Documents\Black Desert\Customization
After this, the template will be available to use and edit at your will when you create a character in the game.
Once you have chosen the class you want to create and want to read/load the customization file, click at the bottom where it says: Load File
*Note* If you do not see the folder its because you need to save a character one time in the game for it to be created.